Privacy Policy | Neo Smile Dentique

Neo Smile Dentique (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or visit our clinic in Siliguri, West Bengal.

We may collect the following types of information:

• Personal details: name, email address, phone number, and address.
• Health information: dental history, treatment records, and clinical notes (collected only when you become a patient).
• Technical data: IP address, browser type, device, and pages visited on our website.
• Communication data: messages submitted through our contact form or WhatsApp.

• To schedule and manage your appointments.
• To provide and personalise your dental care.
• To respond to enquiries and provide customer support.
• To send appointment reminders and important clinical updates.
• To comply with legal and regulatory obligations.

We do not sell or rent your personal information. We may share information only with: treating clinicians and dental laboratories involved in your care, payment processors, IT and hosting providers, and legal/regulatory authorities where required.

We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to clinical record-keeping requirements.
• Withdraw consent for marketing communications at any time.

Our website uses cookies to remember preferences (like language) and analyse traffic. You can disable cookies in your browser settings.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last updated” date.

Questions about this Privacy Policy? Reach us at drmdsabakarim@gmail.com or +91 79820 92683.